FREE SHIPPING FOR ORDERS OVER £75 TO UK MAINLAND (UP TO 15KG)

Casa Argentina

 

ORDER PROCESSING

Orders are processed and prepared Monday to Friday from 9:30 to 14:30.

Only orders placed from Monday to Thursday before 14:30 are processed and dispatched the same day and delivered the following day.

Please note that we do not offer a delivery service over the weekend and Bank Holidays, so orders containing chilled or frozen food will not be dispatched on Friday, but they will be processed and dispatched on Monday or the day after a Bank Holiday.

DELIVERY SERVICES

All the shipping is done by courier on a Standard Delivery Service which may take up to 2 working days to reach you.  If you place your order on Monday (before 14:30) for example, you will receive it by Wednesday.

We do offer Next Day Delivery Service:

Next Day Before 12.30- £ 3.50 + Standard Delivery Fees

Next Day Before 10:30- £ 8.50 + Standard Delivery Fees

RECEIVING YOUR PARCEL

THERE MUST BE SOMEONE HOME TO RECEIVE THE PARCEL.

In the event that nobody is available to take delivery of your order, due to the nature of our perishable produce, the driver won't be able to take the parcel back and will have to leave the parcel in a safe location, in which case Casa Argentina disclaims all liability that may arise in consequence of the delivery being left unattended, including, without limitation, theft, tampering or contamination, however caused.

When placing your order, please leave any useful information to pass to the driver to simplify your delivery.

If the driver is unable to deliver your parcel, we’ll send you an email with the contact number to call to rearrange the delivery.

WE CANNOT BE HELD RESPONSIBLE FOR THE LOSS OR DAMAGE OF THE GOODS WHEN THERE WAS NO ONE HOME TO ACCEPT THE DELIVERY.

You must inform us within 2 working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and solve the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.